Privacy Policy

Your privacy is important to us. We are transparent, comply with privacy regulations like GDPR, and offer this privacy policy in clear, straightforward language without legal jargon.

Who collects the data?

The legal entity which owns Splitwallet apps is:

You can find the people behind it at nexelon.sk. We are all based in Slovakia, Europe.

What data do we collect and why?

• Full name: To identify users who have access to your wallet.
• Email address: To identify users who have access to your group, to identify your account, to back up your data, to generate an email with data export from the app, for marketing campaigns (which you can opt out of).
• Profile picture(s): To visually enhance the app and to easily distinguish the users and members of a wallet.
• Your Splitwallet data: transactions, members, wallets, history of changes: For the basic functionality and backup.
• Analytics data: anonymized logs of your behaviour, clicks on elements, time spent on screens etc.: To make data-driven decisions about the development of the app and detecting UX issues.
• Crash reporting data: details about the crash with diagnostic information about your device, network, language etc.: To fix crashes.

Where are the data stored?

All our data is stored in a MongoDB database, utilizing services such as MongoDB Atlas and Google Cloud Run. Geographically, the data is stored in Frankfurt.

How are the data secured?

Google Cloud Platform is trusted by many businesses worldwide and is renowned for having some of the best security in the industry. Additionally, we transmit our data exclusively via HTTPS, ensuring an encrypted connection. This means your data cannot be intercepted, even when using an unsecured WiFi network. We take security very seriously and implement every measure to prevent data leaks. If you suspect any security issue, please contact us immediately at [email protected].

What is shared with other users of Splitwallet?

Other users who are in the same wallet(s) as you can access your:

• Name
• Profile picture(s)
• Transaction & other data you enter into the app

What is shared with third-parties?

We don’t share your data with any third parties except:

• Google: provider of our backend services (web hosting, Google Play app statistics);
• when required by law or necessary to comply with a valid legal process;

How long are the data stored?

Indefinitely, unless the service is shut down.

How to delete all your data?

You can delete all your data in the web app by opening the dropdown menu on the expense page and selecting Delete. Note that wallets may be shared with others, so you need to either delete wallets where you are the only member or ask other wallet members to unlink from the wallet by clicking Delete. If you need further assistance, please contact us at [email protected].

How to raise a complaint?

Contact us at [email protected]

What happens when the service is shut down?

We will make every effort to prevent a shutdown, but we cannot guarantee against data loss. In the event of a planned service shutdown, we will notify all users via email at least one month in advance. This will give you the opportunity to export all your data before the service is discontinued.

Who is EU Representative Contact and Data Protection Officer?

• EU Representative Contact is Samuel Hrotík, contact: [email protected]
• Data Protection Officer is Peter Minárik, contact: [email protected]